Privacy Policy

Gabby The Groomer Privacy Policy

Effective Date: October 28, 2024

Gabby The Groomer is committed to protecting the privacy of individuals who interact with our company by scheduling appointments, receiving services, or visiting our website (“Users” and “Visitors”).

This Privacy Policy describes our privacy practices in connection with the use of our website and services. It also explains your choices regarding your personal information and how you can access and update it. By using our services, you agree to the practices outlined in this policy.

1. Information Collection

When you contact Gabby The Groomer for services or information, we may collect your name, phone number, email address, and other relevant contact information. We also collect information related to your pet grooming services, including appointment dates, grooming preferences, and service history. For certain transactions, payment details may be processed securely, though payment information is not stored by us.

2. Use of Information

We use your Personal Information to manage appointments, improve customer experience, and send 10DLC-compliant promotional communications with your consent. We employ third-party tools, including Moego, Google, and Facebook, to facilitate scheduling and marketing. See each provider’s privacy policy for more information.

3. CRM and Marketing Communications

Gabby The Groomer uses Moego to manage customer data securely, including SMS and email marketing in compliance with 10DLC standards. You can opt out of marketing communications by following the instructions in our messages.

4. 10DLC Compliance

To remain compliant, we obtain customer consent for marketing, include opt-out options, and use data solely for requested services and communications.

5. Information Sharing

Gabby The Groomer does not sell or rent information. We may share data with third-party service providers, including Moego and SMS providers, and as required by law or for safety concerns.

6. Third-Party Tracking and Pixels

Our website may use Google and Facebook Pixels for tracking and analytics, helping us understand user interactions without personal identification.

7. Security of Personal Information

We prioritize security with industry-standard measures. However, no data transmission over the Internet is 100% secure.

8. Cookies and Log Data

We use cookies to enhance site functionality. We gather log data to analyze trends and manage our website.

9. Opt-Out and Data Retention

You may opt out by following email links or replying “STOP” or “UNSUBSCRIBE” to texts. We retain information as needed for outlined purposes or legal requirements.

10. Access, Update, and Deletion of Personal Information

For data access, updates, or deletion, contact us at privacy@gabbythegroomer.com or 615-364-2306.

11. Changes to this Privacy Policy

We may update this Privacy Policy periodically, with changes posted on our website.

12. Contact Us

Email: privacy@gabbythegroomer.com

Phone: 615-364-2306

Address: 903b Gallatin Pike S., Madison, TN 37115